Messaging

Navigating the case archive report to find existing messages

An admin level user may have access to editing the on call schedule. Refer to your administration to verify if this is within your expected workflow. Editing the On Call Schedule Navigate to the on call schedule by logging into portal.mdtech.co...

An admin level user may have access to create and modify message folders. Message folders represent on-call schedules and are a method to route messages to a specific user if the intended recipient is unknown. Creating a Message Folder Navigate...