New Articles

  1. How do I create an account for a new user?

    To create an account for a new user, you must have administrative access or reach out to your administration. If you are an admin user, you may follow these steps to request a new user account: Request a New User ...
  2. How do I find my patients?

    If you're having trouble finding patients on your census, first be sure that your census filters include the correct facilities and the "Assigned to" filter is set to "Disregard". You may then search the census for the patient by name, date of b...
  3. Intro to Charge Capture

  4. Intro To Charge Capture

    With this Knowledge Base, you will have access to a growing library of articles, videos, and tutorials that cover topics from the basics of charge capture to more advanced strategies to streamline your workflows. Whether you are a seasoned professio...
  5. Intro

    Can't find the answer you're looking for? We've included some of our most frequently asked questions here:
  6. Frequently Asked Questions

  7. How do I reset my password?

    You can reset your password on the mobile app or the web portal by initiating account recovery - see how to do so here . ...
  8. Disable a User

    How to deactivate a user account
  9. Export Notifications

    Navigating and resolving export exceptions
  10. Charge Entry

    How to enter charges on the web portal