If you're having trouble logging into your account, try these steps to recover your account:
- At the login screen, tap Forgot Username or Password?
- Select a recovery method: Username, Mobile (phone number), Email
- Check your email or text message inbox and complete recovery steps. Be sure to check you junk/spam folders.
Tip 1: If recovering by Username, be sure to include your account's prefix, for example demo.username. The prefix is typically an identifier for your practice
Tip 2: Try to enter the information (Mobile Number, Email) that best matches your account's information