Chat Messaging is a HIPAA compliant and effective way to communicate how a provider can be alerted of a billing issue on a specific patient.
Compose Chat Message
- From the Menu, tap Messages to view the Inbox. Tap the compose button to start a new chat, or tap an existing conversation to send a message
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Tip: To link a conversation to a specific patient encounter, select Add Patient Context to find a patient
Chat from Encounter
- When patient context is added to a chat message, the message is also available within the encounter view. New chats regarding the patient can be sent by selecting New Message
Send a Picture
- To send a picture, select the Attachment button within the chat message. You may take a new picture or select an existing image from your library
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