Updated Articles

  1. Disable a User

    Last Updated: 03/29/2023 in Web Admin
    How to deactivate a user account

  2. User Table

    Last Updated: 03/29/2023 in Web Admin
    How to navigate the user table and edit an existing user's access

  3. Navigating Profile

    Last Updated: 03/29/2023 in Mobile Admin
    Navigating user profile settings

  4. Request a New User

    Last Updated: 03/29/2023 in Web Admin
    How to request new user account

  5. Frequently Asked Questions

    Last Updated: 03/29/2023

  6. I have an idea for a new feature, how do I request it?

    Last Updated: 03/29/2023 in Frequently Asked Questions
    If you have an idea or request for a new feature to be added to Charge Capture by MDTech, let us know!  Reach out to our support team here .

  7. Integrations

    Last Updated: 03/29/2023

  8. How do I see all of the charges that a specific user entered?

    Last Updated: 03/28/2023 in Frequently Asked Questions
    An Admin level user can access the Ad-Hoc Report or the Revenue Cycle Management Report and filter by the desired user to see all charges within a specified date range. Note that the Ad-Hoc report will pull data in 6-month increments, and the Re...

  9. How do I create an account for a new user?

    Last Updated: 03/28/2023 in Frequently Asked Questions
    To create an account for a new user, you must have administrative access or reach out to your administration. If you are an admin user, you may follow these steps to request a new user account: Request a New User ...

  10. How do I find my patients?

    Last Updated: 03/28/2023 in Frequently Asked Questions
    If you're having trouble finding patients on your census, first be sure that your census filters include the correct facilities and the "Assigned to" filter is set to "Disregard". You may then search the census for the patient by name, date of b...
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