Updated Articles

  1. How do I reset my password?

    Last Updated: 03/28/2023 in Frequently Asked Questions
    You can reset your password on the mobile app or the web portal by initiating account recovery - see how to do so here . ...

  2. Intro

    Last Updated: 03/28/2023 in Frequently Asked Questions
    Can't find the answer you're looking for? We've included some of our most frequently asked questions here:

  3. Account Recovery

    Last Updated: 03/16/2023 in Mobile Admin
    How to reset your password

  4. Case Archive Report

    Last Updated: 03/16/2023 in Web Messaging
    Navigating the case archive report to find existing messages

  5. Census Navigation

    Last Updated: 03/16/2023 in Web Charge Capture
    Navigating the patient census on the web portal

  6. Batch Report

    Last Updated: 03/16/2023 in Web Charge Capture
    How to navigate existing batches and requeue batched charges

  7. Access History

    Last Updated: 03/16/2023 in Web Admin
    How to navigate the access history report to see recent user access

  8. Charge Entry

    Last Updated: 03/16/2023 in Web Charge Capture
    How to enter charges on the web portal

  9. Manual Admission

    Last Updated: 03/16/2023 in Web Charge Capture
    How to manually admit patients on the web portal

  10. Chat Messaging

    Last Updated: 03/15/2023 in Mobile Messaging
    How to utilize chat messaging
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