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Last Updated: 03/29/2023
in Web AdminHow to request new user account
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Last Updated: 08/20/2024
in Mobile Messaging Upon initial login, if the user has no devices associated with their account, they will see the screen below which prompts them to add a device. This device will default to a “Callable Number”. At a minimum, in most cases, this s...
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Last Updated: 03/16/2023
in Web Charge CaptureHow to manually admit patients on the web portal
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Last Updated: 03/16/2023
in Web Charge CaptureHow to navigate existing batches and requeue batched charges
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Last Updated: 03/16/2023
in Web Charge CaptureHow to enter charges on the web portal
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Last Updated: 05/02/2023
in Mobile Admin This article outlines how to change sound settings for app notifications and common troubleshooting steps if sounds are not playing as expected. Change Sound Settings From the menu, select My Profile > Sounds Select sounds for the desired n...
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Last Updated: 08/20/2024
in Web Messaging
An admin level user may have access to create and modify message folders. Message folders represent on-call schedules and are a method to route messages to a specific user if the intended recipient is unknown. Creating a Message Folder Navigate...
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Last Updated: 03/16/2023
in Mobile AdminHow to reset your password
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Last Updated: 03/29/2023
in Web AdminHow to navigate the user table and edit an existing user's access
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Last Updated: 05/02/2023
in Web Admin An admin level user has access to edit and add both CPT and ICD favorites. Both CPT and ICD favorites are group-wide, meaning all users within a specific group will see the same favorites options both in app and on the web portal. In this example we...